As thanks to our customers, we are happy to include free ground shipping on all domestic orders.
Orders placed during weekday hours are processed within two days. Orders placed during weekend hours are processed the following business day. Please email us at ORDERS@HALSEY44.COM or call us at (310)-217-0900 Ext 11 with questions about your order.
We ship all international orders via US Postal Service for a flat fee. Shipping to Canada is $20. Shipping to all other countries is $30. Due to varying international postage rules, we cannot pay for return shipping on international orders, and any additional duties, taxes, fees, or VAT are the recipient’s sole responsibility.
Regular-priced items may be returned within 30 days of purchase in new and unworn condition with all Halsey brand tags attached. Returns are not accepted if Halsey brand tags are removed. Refunds will have a $10 flat return shipping fee deducted from the initial payment. Regular-priced items may be exchanged with no shipping charges on domestic orders. All sale items are final and are not eligible for refund or exchange.
To initiate the return/exchange process, simply:
- Send an email to ORDERS@HALSEY44.COM with your name and order number and indicate return or exchange.
- Complete the return form and include it in the return package.
- Use the prepaid return label we emailed you to send the item back to us.
Please note that refund processing times vary according to your bank and payment method but typically take about 3-5 business days.